# KSV Software Solutions > KSV Software Solutions, a unit of Velarc Enterprises Pvt Ltd, is a software company based in Vadodara, Gujarat, India that serves Indian SMEs and international clients. Its specialty is custom software: internal tools, ERPs and CRMs shaped around how a client's business already works. It also builds websites, MVPs, mobile apps, WhatsApp and voice automation and AI tools, and offers business consulting on growth and operations. KSV works as forward-deployed engineers: an engineer sits inside the client's business and follows the work end to end before anything is designed. The aim is to fix the root cause of a slow or manual process rather than patch the symptom. Most client work is under NDA; the clients below have agreed to be named. ## Key pages - [Home](https://ksv.velarc-enterprises.com/): overview of services, approach and client results - [Why KSV](https://ksv.velarc-enterprises.com/why-ksv): how KSV differs and why clients choose it - [About](https://ksv.velarc-enterprises.com/about): who KSV is and how it works - [Work](https://ksv.velarc-enterprises.com/work): case studies and the problems KSV solves - [Services](https://ksv.velarc-enterprises.com/services): all services - [Contact](https://ksv.velarc-enterprises.com/contact): start a project ## Services - [Custom software](https://ksv.velarc-enterprises.com/services/custom-software): internal tools and workflow automation built around how a team already works, with AI where it helps - [Custom ERP and CRM](https://ksv.velarc-enterprises.com/services/erp-crm): stock, orders, customers and jobs in one system, with AI-assisted inventory and owner reports - [Premium websites](https://ksv.velarc-enterprises.com/services/web): fast, custom-designed business websites that turn visitors into enquiries - [MVP development](https://ksv.velarc-enterprises.com/services/mvp): a first version small enough to ship soon and real enough to put in front of users - [Mobile apps](https://ksv.velarc-enterprises.com/services/mobile): Android and iOS apps for customers or field teams from one codebase - [WhatsApp and voice automation](https://ksv.velarc-enterprises.com/services/whatsapp-voice): WhatsApp booking, reminders and order updates on the official WhatsApp Business API, plus AI voice agents for routine calls - [AI tools and agents](https://ksv.velarc-enterprises.com/services/ai-tools): AI agents for lead research and follow-ups, assistants that answer from a company's own documents, and AI inside existing tools, with a person approving ## Clients and case studies - [Shree Ram Roadlines (logistics)](https://ksv.velarc-enterprises.com/work/roadlines-docs): a consignment document tool; details are entered once and every document is generated, cutting paperwork from about 45 minutes to about 2 minutes per consignment - [DEV'S Salon, Vadodara](https://ksv.velarc-enterprises.com/work/salon-ops): a multi-branch reception system, a website with online booking, and business consulting as the salon grew from 1 branch to 3 - [Vedraj Masala (spices)](https://ksv.velarc-enterprises.com/work/vedraj-erp): a custom ERP that plans each salesperson's day, tracks products with AI-assisted inventory to reduce dead stock, and gives the owner clear reports - [Arandhana Print Solution Pvt Ltd (printing)](https://ksv.velarc-enterprises.com/work/arandhana-crm): a CRM for job tracking and per-employee work logging, plus an ERP for inventory, low-stock alerts, demand forecasting, reports and invoices - [Smit Dental Clinic](https://ksv.velarc-enterprises.com/work/dental-whatsapp): WhatsApp appointment booking and reminders, and a follow-up system that brings inactive patients back with offers - [Prakrti](https://ksv.velarc-enterprises.com/work/prakrti-site): a custom-designed brand website - [Email outreach tool (client under NDA)](https://ksv.velarc-enterprises.com/work/email-outreach): a custom tool for contact lists, personalised sending, follow-ups and replies in one view - Ritudhan Solar Power is also a KSV client. ## How KSV works - Root-cause fixes: an engineer sits with the people who do the work, maps where the time goes, and builds the smallest version that removes the cause of the problem. - Consulting: alongside software, KSV advises owners on growth and operations (for example inventory, offers and opening new branches). - Delivery: a first usable version early, real screens every week, fixed-scope quotes after discovery, and full ownership of code and data for the client. - Low running costs: technology is chosen for the client's scale and budget and tuned for performance, so hosting and usage bills stay as low as possible. - After-sales support: KSV trains the client's team, supports them after launch, and keeps adjusting the software as the business changes.