ServicesWhatsApp & voice automation
Let the routine calls and messages answer themselves.
WhatsApp automation for booking, reminders and order status, and AI voice agents that answer and make the routine calls.
01What's included
Everything the job needs.
WhatsApp and voice automation, from the first conversation to the handover.
- WhatsApp appointment booking your customers can use without an app
- Automatic WhatsApp reminders, including a 24h reminder before appointments
- Order status updates sent on WhatsApp as orders move
- AI voice agents (AI calling bots) that answer incoming calls and place outbound ones
- Calls for appointment confirmations, order status, reminders and lead qualification
- A handover to a person whenever a customer needs one
- A simple dashboard to see calls, bookings and conversations
- Setup on the official WhatsApp Business API
02Who it's for
Made for teams like these.
- 01
Clinics and service businesses that take bookings by phone
- 02
Teams answering the same calls and order-status questions all day
- 03
Sales teams that need every new lead called back and qualified
And many more. If your team is stuck on repetitive, low-value tasks, or you want every hour of their day to count, let's talk.
03How it goes
Four steps, no surprises.
- 01
Discover
A forward-deployed engineer lists the calls and messages your team repeats most often.
- 02
Direction
We decide what to automate fully, on which channel, and where a person should step in.
- 03
Design
We write the call scripts and conversation flows and test them with your team.
- 04
Deliver
We launch, listen to the first calls, read the first chats, and adjust the flows.
04In detail
In detail
Start with the repeated calls and messages
WhatsApp automation for business starts with what you already repeat: confirmations, reminders, order status, directions, opening hours. We start there because the time saved shows up straight away.
How WhatsApp appointment booking works
Most of your customers already use WhatsApp. A WhatsApp chatbot for booking means no app to install and no form to find. Customers book and get reminded in the same chat. The same approach works for order status: the customer asks, the bot answers.
AI voice agents for the routine calls
An AI voice agent is a call bot that answers the phone and makes calls for you. It can confirm tomorrow’s appointments, tell a customer where their order is, remind someone of a payment or a visit, and ask a new lead a few questions before passing them to your sales team. When a caller needs a person, the call goes to one.
What you get
Working WhatsApp flows and voice agents on your numbers, a dashboard for your team, and adjustments after launch as real calls and conversations come in.
05Case studies
A few things we have built.
06Questions
Fair questions.
Can a WhatsApp bot book appointments?
Yes. The customer picks a free slot in the chat, the booking is confirmed, and a reminder goes out before the visit. If they need to change it, they reply in the same chat.
Do you use the official WhatsApp Business API?
Yes. We set up on the official WhatsApp Business platform, so messages come from your own business number.
What is an AI voice agent?
A call bot that answers the phone and makes routine calls for you, such as confirming an appointment, giving an order status, sending a reminder or asking a new lead a few qualifying questions. Anything outside that is passed to a person.
Can an AI receptionist replace our front desk?
It takes the repeated calls off the front desk, not the people. Routine calls are handled, and anything that needs judgement goes to a person.
Will customers know they are talking to an automated system?
Yes. On calls and on WhatsApp we keep it honest and always offer a way to reach a person.
Which languages can the voice agent speak?
For now, English, Hindi and Gujarati. If you need your own local language, check with us and we will tell you what is possible.
How do you handle patient or customer data?
We never use your patient or customer data for our own purposes. This is firm policy, and it is covered in our agreement with you.
Next step
Have a process that eats your team's time?
Tell us what it is. We reply within one working day.